Policies & Terms

1. Website information

The material on this website is provided for general company, product and educational information. We work to keep it accurate and current; however, content may be updated, corrected or removed without prior notice.

2. Healthcare information

Information about ingredients, products or wellness is not a substitute for diagnosis, treatment or advice from a qualified healthcare professional. Always consult an appropriate medical professional before starting or changing any healthcare product or regimen.

3. Product enquiries and availability

Product descriptions and images are for identification and informational purposes. Availability, presentation and specifications may change. Sending an enquiry does not create an order, supply agreement or other binding commercial commitment.

4. Acceptable use

You agree not to misuse this website, attempt unauthorised access, introduce malicious code, interfere with website operation, submit false information or use the website in a way that violates applicable law or the rights of others.

5. Intellectual property

Unless otherwise stated, the website design, text, graphics, logos, product names and other original materials are owned by or licensed to Crolium Drug Co. India. They may not be reproduced, republished or used commercially without prior written permission.

6. External links

Links to third-party websites may be provided for convenience. Crolium does not control those websites and is not responsible for their availability, security, accuracy or privacy practices.

7. Responsibility and changes

To the extent permitted by applicable law, Crolium is not responsible for loss arising solely from reliance on general website information or from interruptions beyond our reasonable control. We may revise these terms when our website, services or legal obligations change.

Our environmental commitments

• Promote responsible sourcing and cultivation practices for medicinal plant materials.
• Use water, energy, paper and other resources thoughtfully in our operations.
• Reduce avoidable waste and encourage appropriate segregation, recycling and disposal.
• Prefer practical packaging and operational choices that reduce unnecessary material use.
• Work with suppliers and partners who understand the importance of environmental responsibility.
• Comply with applicable environmental requirements relevant to our activities.
• Review our practices periodically and seek realistic opportunities for continuous improvement.

Shared responsibility

Environmental care depends on the participation of employees, suppliers, partners and communities. We encourage awareness, responsible decision-making and open communication about opportunities to improve our environmental performance.

Our quality principles

• Evaluate medicinal plant materials with attention to identity, quality and consistency.
• Use appropriate scientific and analytical information to support product-related decisions.
• Maintain relevant records and documentation to support traceability and accountability.
• Work with suitable suppliers and partners who can support our quality expectations.
• Provide healthcare professionals and customers with clear, responsible product information.
• Listen to enquiries and feedback and address quality concerns in a timely manner.
• Review processes and improve systems as knowledge, technology and requirements evolve.

Continuous improvement

Quality is a continuing responsibility. Our team seeks to strengthen knowledge, documentation, supplier coordination and customer communication so that trust is supported by consistent action.